Privacy Policy

1. Introduction

OpenResourceCenter ("we," "our," or "us") is devoted to the protection of your privacy. This Privacy Policy delineates the manner in which we collect, utilize, reveal, and safeguard your information upon interaction with our website openresourcecenter.sbs or when you avail of our yacht charter services.

Engaging with our services signifies your agreement to the protocols detailed in this policy. This document is in alignment with prevailing privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA), along with other pertinent privacy legislation of Canada.

2. Information We Collect

2.1 Personal Information

We gather personal information that you provide of your own accord when you engage activities such as:

• Reserving a yacht charter
• Reaching out through our website interface or by telephone
• Opting into our newsletter circulation
• Filling in data on our web-based forms
• Taking part in surveys or promotional offers

The types of information may comprise:

• Your name and ways to get in touch with you (email, telephone, residence)
• Transactional data (safely processed by external payment service entities)
• Sailing preferences and specifics required
• Contacts for use in urgent situations
• Preferences regarding food or any medical information shared (if any)

2.2 Information Collected Automatically

Our site automatically records certain data about your device and how you interact with our site:

• Geolocation and IP address
• Type and version of web browser
• Time spent and pages accessed on our site
• URLs of referring sites
• Details of the device used to access our site (like device type and screen dimensions)

2.3 Use of Cookies and Other Tracking Technologies

Our website utilizes cookies and similar technologies for a better user experience. With these, we are able to:

• Store your selected preferences
• Assess and monitor how you use our site
• Customize content to cater to you personally
• Enhance and upgrade our services

Cookie settings can be managed through your web browser options or our website's cookie consent tool.

3. The Purposes for Which We Utilize Your Data

We apply the data we gather to these objectives:

• Providing Services: To deliver yacht rental services, execute reservation processes, and converse regarding your bookings
• Support for Users: To answer your questions and provide support when needed
• Transactions: To handle payments and oversee invoicing
• Protection and Safety: To assure our service's safety and safeguard against deceitful activities
• Promotions: To communicate offers and news to you (subject to your approval)
• Enhancing our Website: To examine user interaction patterns and enhance the functionality of our site
• Adhering to Legal Obligations: To fulfill all the legal and regulatory requirements

4. Dissemination and Sharing of Information

Your personal data is not for sale, exchange, or rent to external entities. We might disseminate your data under these scenarios:

4.1 External Service Vendors

We could share details with third-party vendors who help us with services such as: conducting transactions; site hosting and upkeep; managing email marketing; analytics and performance evaluation; customer assistance.

4.2 Legal Necessities

We may unveil your data if demanded by legal authority or to comply with judicial proceedings, court mandates, exigencies, or to scrutinize probable illicit deeds or scams.

4.3 Corporate Changes

Should there be a corporate merger, acquisition, or asset sale, your information may be part of the transferred assets.

5. Data Security

To safeguard your personal data from unauthorized access, changes, sharing, or destruction, we apply suitable technical and organizational safeguards. These safeguards include encryption, secure servers, access control measures, routine evaluations, and education programs for our personnel.

Nevertheless, we must acknowledge that no electronic data transmission or storage technique can ever be guaranteed to be completely secure. Therefore, while we strive to protect your personal information, we cannot ensure its absolute security.

6. Data Retention

Your personal data is kept only for the amount of time necessary to achieve the reasons for which it was gathered or as mandated by legal requirements. Some of the standard retention periods are as follows:

• Charter bookings: 7 years (due to tax/legal obligations)
• Marketing communications: until you opt out or request deletion
• Website analytics: 26 months
• Customer support: 3 years following the final interaction

7. Your Rights and Choices

You have several rights concerning your personal data, including the rights to request access, updates, removal (with some legal exceptions), data portability, the ability to opt out of marketing communications, and control over cookies. If you wish to make use of these rights, please reach out to us using the contact information provided below.

8. Services Provided by Others

8.1 Google Analytics

To understand how our website is used, we rely on Google Analytics. If you wish to not be tracked, you can use the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our site may contain links to various social media platforms which have their own terms regarding privacy.

8.3 Payment Processors

We use external PCI DSS-certified entities for processing financial transactions.

9. Cross-Border Data Movement

We might transmit your data to be processed in countries other than France, ensuring that we adhere to the necessary data protection measures as required by law.

10. Privacy for Minors

Children under the age of 13 are not the target audience of our services and we do not intentionally gather their information. Should you suspect a child has provided us with personal information, we urge you to get in touch with us at once.

11. Alterations to This Privacy Policy

This Privacy Policy may be revised to mirror changes in our procedures or legal requisites. Notification will be provided by publishing the revised policy, sending emails to registered users, or presenting an announcement on our website. Your continued use of the services after the policy’s effective date implies your consent.

12. Contact Information

Should you have any inquiries regarding this Privacy Policy or our handling of data, please reach out to us at:

13. Adherence to Google Ads User Consent Policy

We adhere to the user consent policies set by Google Ads. You have the option to modify your cookie/tracking preferences at any time through our cookie settings panel.